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FAQ

Spirits-Lair.com

Where do the prints come from?
The prints you find in this online shop come from artwork created by Courtney Pearson using various techniques and programs. Every order is handled individually by the artist and are checked carefully for quality before being shipped.

Do you accept special requests or commissions?
Yes, for more information on commissions, please check out the Shop page of my website for details and examples of what is available.

I saw something in your gallery on your website/blog and would like a print, can I make a request for that print?
Absolutely, if the file is the right dimensions. Some of the high-res files of the older work have been lost over the years which prevents the selling of them online. If you see something outside of this shop and are interested in potentially purchasing a print, feel free to email in your request!

Payment options?
PAYPAL is the prefered method.

How do you ship your prints?
Prints are shipped in a plastic sleeve, between two pieces of cardboard to avoid bending. Packages are also labeled with "DO NOT BEND" on the front and back.

When will you ship my order?
I try to send out orders once a week. I do all my printing over the weekend and do my best to have things sent out on Mondays. The only time this may change is if I am really busy with work in which case I would post a notice to let people know on my website and blog.

My print was damaged on it's trip, what can I do?
Oh no! Please let me know as soon as you can and I will be sure to ship you another one!

Do you ship outside of Canada?
Yes! Just keep in mind that the price of shipping will go up a bit for international shipping.

If you still have questions, feel free to drop me an email and I will get back to you as soon as I can!

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